Welcome to Nu-Gen

For Professional Leak Detection by Registered plumbers working alongside the Insurance industry, feel free to contact us for quality service.

A name you can trust in the construction industry. Our knowledge of plumbing is extensive and all our Plumbers pride themselves in being registered with the PIRB (Plumbing Industry Registration Board) and Nu-Gen with IOPSA (Institute of Plumbing South Africa).

We have kept up with the latest trends and advances in the Plumbing Industry as well as being registered with eThekwini Water. We currently hold a coverage of R10 million for Defective Workmanship and Public Liability. We are contracted to large Insurance Companies, servicing banks for all their plumbing needs, as well as Panel Members for Warranty Geyser Claims.

Collectively our Plumbers hold many years of quality experience, plumbing thousands of homes, buildings, shopping complexes, throughout South Africa, All at competitive and market related prices.

Our Commitment

"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so."
- Mahatma Gandhi

Our customer service and support is driven by these very words of Mahatma Gandhi which he delivered in his speech in South Africa in the year 1890. As on organization we are fully committed to provide the best possible service at every point to all our customers. It is our sincere commitment that we wish to not just meet, but far exceed our customerīs expectations when it comes to customer service & support.
Our customer service agents are well trained to efficiently handle all situations so that they are able to quickly solve the problems faced by our customers. We also have a very efficient tracking system so that every single customer complaint is properly logged into our system to ensure that there is absolutely no slippage and they are all properly solved to the fullest satisfaction of our customers.

Our office hours are 07H00 to 16H00 (Monday to Friday). For more information or questions about our products & services, please contact us by phone, email or fax.

Nu-Gen Plumbing and Leak Detection
Phone: +27 (31) 904 1122 | Alt Phone: +27 (71) 872 6846
Fax: +27 (86) 766 6750

Email: nu-genadmin@mweb.co.za
Email: accounts@nugenplumbing.co.za ​​​​​​​